Your essential guide to secure access on the official Kraken platform.
NEVER enter your credentials unless you are certain the address bar shows:
https://www.kraken.com
. Check for HTTPS (the padlock) icon.
Official Login Link 1 (Primary): https://www.kraken.com/sign-in
Enter your registered **Username** and **Password**. Ensure your password is unique and complex.
You will be prompted for your chosen 2FA method (e.g., TOTP app like Authy/Google Authenticator, or a hardware key like a YubiKey).
For the highest level of security, Kraken recommends using a dedicated hardware security key (U2F/FIDO2). This prevents phishing attacks entirely.
Official U2F/FIDO2 Guide 4: Hardware Security Key Setup
Set a custom code that will appear in every official email from Kraken. If the code is missing or incorrect, it's a phishing attempt.
If you cannot log in, use the official password recovery link. For a locked account (e.g., too many failed 2FA attempts), you must contact support.
Official Reset Link 7: Password Reset Instructions
Kraken offers 24/7 live chat for urgent issues and a support ticket system for detailed inquiries.